There are many things to consider when choosing a cleaning service for your home or place of business. It is very important to be thorough and ask lots of questions especially since after all, your placing a lot of trust in the company. Some of the questions we recommend are:
How long has the company been in business?
Is it a privately owned company or a franchise?
Does the company have proper insurance and liability coverage?
How many cleaners per team and do they same cleaners come back to your home each time?
Do they complete background checks, drug testing, and reference checks on the staff?
Can they provide with a list of what is completed each clean?
What types of things are considered extra services? Are oven, refrigerators, and windows included? If not what are the costs of those things
Does they cleaning service provide the tools needed for the clean or does the customer provide them?
What forms of payment are accepted?
How is the schedule done? Do they give exact times? Do they do reminder/confirmation calls?
Always remember to never be afraid to ask any question. Check with the Better Business Bureau. Get the company’s references. Ask them to provide a proof of insurance, liability and bonding. This is your home/business and it is very important that you feel 100% comfortable with the company. Trust and communication are the keys to a successful relationship of any kind.